PRIVACY POLICY

At Colour My Garden we respect the privacy of our customers. The information we collect from you is used only to provide and enhance the service we offer you, to assist enforcement and prevent fraud. 
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

We collect this personal data from you when you create an account with us , place an order, register for a subscription, interact with us in any other way (such as via email, post, telephone or social media), or provide a testimonial.

 

If we have entered into a contract to provide you with our subscription services we will need your personal data in order to do so.

  • We will use your identity and contact details so that we can communicate with you, to facilitate providing our services (creating an online account, making a delivery, ensuring we know what past bulb packages you have received), and to respond to any requests, queries, issues or concerns you may have.

  • We will use your technical information to ensure that our services display and function correctly on your device.

  • We (and our service providers) will need your payment information to facilitate any payments you authorise. 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

If you sign up to our service, we will send you updates and marketing information that you have consented to receive. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send, or by contacting us. We may also contact you for our own market research purposes if you have consented to us doing so.

We do not share your personal information with any third parties for marketing purposes. 

We are committed to ensuring that your information is secure in order to prevent unauthorised access or disclosure, and we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure your information.

However no transmission of information via the Internet or electronic storage is ever completely secure. Although we take appropriate measures to safeguard against unauthorised disclosures of information, we cannot guarantee the security of your data.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of fulfilling our contract with you and satisfying any legal, accounting, or reporting requirements. 

 

We may record or monitor calls that you receive from us or make to us. We do this for security and training purposes and to improve the service we provide to you.

 

You have the right to:

  • require us to rectify the personal data we hold about you, where that data is incorrect;

  • request access to the personal data that we hold about you;

  • require that, in certain circumstances, we delete the personal information we hold about you.

 

We may amend or modify this privacy notice from time to time. We will post any revised notice on this website, and if the changes are significant, we will notify our members by email.

 

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

 

This privacy statement was last updated on 26 April 2020.

 

If you have any queries about this policy or how we use your personal information, please contact us.

 

Disclaimer
The Privacy Policy adopted by Colour My Garden and all statements contained on this site about privacy and how we deal with data supplied by visitors to this site are not intended to be a contractual obligation of any kind and any such obligation is hereby disclaimed.

 

COOKIES

Cookies are small information files stored on your computer, tablet or smartphone that help websites remember who you are and information about your visit. Cookies can help to display the information on a website in a way that matches your interests and much more. Most major websites use cookies.

 

Colour My Garden uses Google Analytics cookies to help us understand how visitors engage with our website, and collect information relating to number of visits to the website, what pages are visited, the duration of a visitor's stay, and where the visitor originated from (i.e. search engine, direct visit etc) and so on. All the information collected is completely anonymous and no personal details are collected.

 

We use cookies to allow you to share content directly on social networking/sharing sites like Facebook, Twitter etc, and to enable simple liking of gardens in my portfolio.

Disabling cookies

If you would like to disable the cookies we use on this website you will need to delete the cookies from your browser. Most browsers also allow you to prevent all or some cookies being stored on your machine in the future.

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